Creators | Support & Documentation

How to enable (& disable) Community on your Channel

Setting up (or turning off) Community, adding Community Guidelines for your Channel, and creating a community username to view/participate.

Written by Ashton Solecki
Updated over a week ago

Launching Your Channel

Geofencing FAQs

Your questions about Geofencing content on Special.tv, answered.

Written by Ashton Solecki
Updated over a week ago

Launching Your Channel

Understand how to launch your channel so that it can be discovered by your subscribers.

Written by Waylon Roberts
Updated over a week ago

Creating a Channel

How to create and personalize your channel

Written by Derek Kean
Updated over a week ago

Sharing Your Channel or Video

Which link should you use to share your channel or a specific video with your audience?

Written by Derek Kean
Updated over a week ago

Finding Your Channel

Navigating to your Channel

How to find the live version of your channel, and manage/make edits to your channel.

Written by Derek Kean
Updated over a week ago

Managing Properties

Customize your Home Page Sections

Add additional rows of properties to your homepage. Organize your homepage by category to help users find great content!

Written by Waylon Roberts
Updated over a week ago

How to remove, or delete your content

Deleting videos, properties, and the content associated with them.

Written by Derek Kean
Updated over a week ago

Creating a Property

How to create a new feature, series, or show in your channel.

Written by Ashton Solecki
Updated over a week ago

Organizing Video Order

Looking to change the order of your videos in a Series? Here's a how-to guide to get that done!

Written by Derek Kean
Updated over a week ago

Managing Videos

Changing Video Visibility (Free vs. Locked)

When you upload and publish a video, you can choose whether visitors can see it for free, or whether it is available for subscribers only.

Written by Derek Kean
Updated over a week ago

Transferring Videos Between Properties

What to do if you uploaded videos into the wrong property type, or need to move videos from one property to another.

Written by Ashton Solecki
Updated over a week ago

Uploading a Video

How to upload a video on Special, to a Property, or change the Property a video is uploaded into

Written by Derek Kean
Updated over a week ago

Un-Publish a Video

In case you need to take down a video, here is how to un-publish a video in the creator studio.

Written by Derek Kean
Updated over a week ago

How to Delete Videos

Need to delete a video? Here are some simple steps to ensure that it's done.

Written by Derek Kean
Updated over a week ago

Channel Analytics

Exporting WatchTime Analytics

How to export your WatchTime Analytics and import them elsewhere.

Written by Ashton Solecki
Updated over a week ago

Setting up Stripe & Payouts

Update Subscription Pricing

How to make changes to your subscription pricing plan once it has been configured.

Written by Ashton Solecki
Updated over a week ago

Connecting Stripe/Linking Your Bank

How to Connect Stripe to Special

Written by Derek Kean
Updated over a week ago

Creating A Subscription Plan for your Channel

Creating a monthly subscription plan (price)

Written by Derek Kean
Updated over a week ago

Personalization

How to add an Intro Video to your Channel

Introducing your channel or providing a teaser or trailer gives a fantastic boost to your subscription conversion rate!

Written by Ashton Solecki
Updated over a week ago

How to Add the About Page

Adding and configuring the About Page and/or Links andContact Info for your channel

Written by Ashton Solecki
Updated over a week ago

Image Dimensions Across Special

You will need to have images uploaded for videos, series, projects and profiles. Below you will find the exact dimensions and ratios.

Written by Derek Kean
Updated over a week ago

Updating Your Channel's Branding and Personalization

Need to update the name, color scheme, banner image or logo on your channel? Here's how.

Written by Ashton Solecki
Updated over a week ago

Updating Blurry Images & Thumbnails

How to update blurry images for video thumbnails, property thumbnails, or property banner images.

Written by Ashton Solecki
Updated over a week ago

Mark your Channel as 'Mature Content'

This is required to comply with our content policy for channels that contain or will contain mature content.

Written by Derek Kean
Updated over a week ago

Creating and Customizing Subscription Messages

What are subscription messages and how will my customers interact with them?

Written by Waylon Roberts
Updated over a week ago