In order to cancel a subscription to a project, navigate to your User Account, found in the top right hand corner of the web application.
By clicking your User Account profile image, a drop down menu will display the “Manage Subscriptions” option. Select “Manage Subscriptions” and a modal will result.
Within the “Manage Subscriptions” modal, you will see your current subscriptions. Select “Cancel” next to the subscription that you seek to cancel. You will know that your subscription has been successfully cancelled as it will now display under a “Cancelled Subscriptions” title. You can renew your cancelled subscriptions at any time.
Upon cancellation of a auto-renewing subscription, you will still have access to that project’s content until the next auto-renew date.
For billing and subscription issues please contact firstname.lastname@example.org with the subject line: Subscription Issue. Thank you!