In order to cancel a subscription to a channel, sign in to your special.tv account, and navigate to your User Account, found in the top right hand corner of the web application.

By clicking your User Account profile image, a dropdown menu will display the “Manage Subscriptions” option. Select “Manage Subscriptions” and a modal will result.

Within the “Manage Subscriptions” modal, you will see your current subscriptions. Select “Cancel” next to the subscription that you seek to cancel. You will know that your subscription has been successfully cancelled as it will now display under a “Cancelled Subscriptions” title. It will also give you an option to renew your subscription to that channel. You can renew your cancelled subscriptions at any time.

Upon cancellation of an auto-renewing subscription, you will still have access to that channel's content until the next auto-renew date.

For billing and subscription issues please contact support@specialproject.io with the subject line: Subscription Issue. Thank you!

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